Sales Support Specialist

Location: Bucharest 

Work mode: Hybrid 

Contract type: Full Time 

Department: Sales 

About us

Founded in 2005 in Bucharest, we are a European group of innovative technology companies committed to helping businesses grow, optimize, and remain competitive. By leveraging cutting-edge technology, we enable companies to improve strategic KPIs and adapt seamlessly to the challenges of a dynamic global market. Our comprehensive services—including Business Process Management and Security Operation Center (SOC)—ensure businesses stay resilient and ahead in the digital era.

General description of the role

A Sales Support Specialist is a professional who provides assistance and support to the sales team by responding to customer inquiries, processing orders, and maintaining sales-related databases. They play a crucial role in ensuring smooth sales operations and customer satisfaction. 

Responsibilities: 

• Maintain close communication with operational and recruitment departments, sharing the specific requirements of new clients and acting as a liaison between outdoor sales colleagues and operational colleagues; 

• Check/update resource work orders; 

• Customer order update checkups; 

• Generating TimeSheets for resources; 

• Verification of invoices, TimeSheet’s of the resources and invoice modification requests, TimeSheet – end/beginning of the month; 

• Request for approval hours worked by resources – end/beginning of the month; 

• Generation of additional reports/folders with Time Sheet /customer specific requirements – end/beginning of the month; 

• Request to issue invoices for customers – end/beginning of the month; 

• Sending Client invoices together with additional folders – end/beginning of the month; 

• Newsletter change requests; 

• Transmission of newsletter to the network of collaborators; 

• Setting interviews with candidates for new open positions; 

• Onboarding the resource – generating ctr/order/ Time Sheet collaborator & specific requirements for the Client’s onboarding process. 

What we offer:

• Referral bonus for recommending future colleagues; 

• Learning & Development programs to support your continuous growth; 

• Stability and dynamic projects that allow you to build a long-term career; 

• Access to Bookster for a wide range of books and resources; 

• Discounts and partnerships with services such as City Dent, ESX, Therme, and more; 

• Additional vacation days to enjoy more time off.