Connections celebrates 20 years with a new brand identity: #TechHumanityForward
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Connections helps companies improve their business processes using technology.
We are a technology focused team company, process & people – centric. We “sell” ROI using digital transformation along with various service-based business models – BPaaS, professional services, staff augmentation and traditional outsourcing of services.
We are a business transformation company that puts technology at the core of human wellbeing.
We combine cutting-edge AI and RPA with human expertise to deliver the best possible innovation. Join us as we tech humanity forward—together, we can make a lasting impact on our communities.
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Business is done between people. People do business with people they like and trust. We believe in building bridges of trust. In the world of ROIs, KPIs, OKRs and IPOs, it’s easy to forget about something so primal as trust. We put all our efforts in gaining trust and keeping it. It’s trust from clients and employees, business partners and society.
Problem solving, critical thinking, perseverance, adaptability and customer-first, they are all part of our culture and we call it entrepreneurship. We like to build solutions and deliver results, we have the culture of understanding and following “the definition of done”.
Beyond resilience and robustness, we like antifragility. We adapt and transform under the influence of shocks. Nowadays, all the world is under extreme pressure from all directions, while we educate ourselves to live with uncertainty and deliver as expected. We value antifragility and thrive our way towards becoming a true antifragile system.
Responsibility is a core value, not just a task on a board. In tech, things move fast, but responsibility keeps us grounded. It means being accountable not only for what we do, but how we do it. It's about integrity in code, clarity in communication, and commitment in delivery. We take ownership, because trust is built on responsibility.
Tech is complex, no one builds great systems alone. Teamwork is more than collaboration; it’s shared purpose, mutual respect, and collective ownership. We value listening as much as speaking, supporting as much as leading. It’s the understanding that progress happens when we align talent, effort, and vision toward a common goal.
We believe learning is a mindset, not a phase. In a world defined by change, continuous learning is how we adapt and innovate. It’s not just about new tools or technologies it’s about growing our thinking, deepening our understanding, and staying curious. We learn because we care about mastery, improvement, and long-term value.
We foster a culture of openness in communication, decisions, and relationships. Transparency builds trust, accelerates learning, and aligns teams. As an open company, we share context, invite feedback, and make space for honest conversations. Clarity drives collaboration, and collaboration drives everything we do.
"We seek to include technological innovations in the operational flow as part of our technology strategy to continuously improve the patient experience. The automation will significantly reduce the processing time, also ensuring the quality of the records with zero errors. In addition, colleagues who handled the manual implementation of these processes will now be involved in less repetitive actions, which bring direct benefits to clients."
"The adoption of the first robot colleague, named Adam, within the Optima team is just one of the steps taken by the company in a wider process of automating the activities. Adam already works daily with our colleagues, receives emails, processes data, accesses various systems. It was easily integrated by our colleagues, we were really having fun the previous days when a newer colleague complained that Adam was not responding to a certain email."
